Modernizing BSS: Market Research Data Sheet - Sponsored Whitepaper

Modernizing BSS: Market Research Data Sheet
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This datasheet presents the findings of Telesperience research on modern business support systems (BSS). This research was designed to capture current thinking on business support system amongst communications service providers (CSPs). Fourteen CSPs answered the full range of questions; six others answered a subset of questions. This data was supplemented by interviewing a further six CSPs independently and in more depth, in order to aid the interpretation of the data and cross-check the findings. This data sheet therefore summarises the opinions and strategies from 26 CSPs of different types and from different geographical markets. The core of the sample was tier 2 and 3 service providers, although the research also contained data from a small number of large tier 1 providers.
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