Call Centers for the Small-to-Medium Business - Sponsored Whitepaper

Call Centers for the Small-to-Medium Business
Sponsored by:
Toshiba Telecommunications Systems Division Logo
Toshiba Telecommunications Systems Division
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The technology that has enabled large call centers for airlines, banks and governmental agencies is rapidly becoming available to the Small-to-Medium Business (SMB). This paper is directed to the owners and managers of SMBs who are considering establishing a call center in their businesses.
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