Break Free Leveraging SIP in Developing Enhanced Applications - Sponsored Whitepaper

Over the last 15+ years, literally thousands of enhanced applications have been developed for the legacy telecommunications infrastructure. From simple voicemail, to sophisticated contact center solutions, these Computer Telephony Integration (CTI) applications have built value on top of basic PSTN dial-tone, generating substantial revenue in both products and services. However, many of the CTI applications were developed using a restrictive and hard-to-learn architecture that limits the developer's choice in operating systems, choice of technology suppliers and incurs other serious restraints. This whitepaper will outline a migration strategy that leverages SIP to eliminate many of the past restraints and show how to "brake-free" from the bonds of the legacy CTI architecture.