Digital Voice Systems, Inc. Since 1987, DVS has been deploying solutions in the banking, credit union, retail, manufacturing, insurance, and pharmaceutical industries. Our customer base is very diverse, ranging from small businesses to Fortune 500...
Enterprise Solutions
SIP based infrastructure allows highly scalable solution over your existing network. Provides a single point of message retrieval for faxes, emails,...
Hosted Solutions
DVS and I3 are now offering Interactive Contact Center Services (ICCS), a robust and feature rich hosted communications platform. If you are not yet ready...
Iwatsu America, Inc. Iwatsu Voice Networks (IVN) provides leading edge business communications solutions to small and medium-sized businesses (SMB). The Iwatsu Enterprise Suite provides cost effective call processing, unified communications,...
Aerohive Networks Aerohive Networks is pioneering a next-generation enterprise wireless LAN architecture. Aerohive's cooperative control wireless LAN architecture eliminates wireless LAN controllers, providing all the management, mobility,...
IPgallery IPgallery is a software house delivering VoIP, Softswitch, NGN and IMS core-network solutions and advanced multimedia applications for cable, fixed-line, mobile and quad-play operators that allows the delivery of...
Tekelec Tekelec, a global leader in core multimedia session control, mobile messaging and network intelligence, ensures scalable, secure and highly available communications. The company’s market-leading signaling solutions enable...
Movial Movial inspires rich, intuitive Internet experiences for companies embracing transformational technologies. Leveraging its deep expertise in Internet, Linux and mobile devices, Movial seamlessly enables its customers to...
Interactive Intelligence Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company was...
RightNow Technologies
Our newest integration with RightNow Technologies provides call control within the RightNow interface. This allows for agents to make and take calls without...
Meet Economic and Technological Challenges through IMS
A next generation network that solves operational difficulties facing today's telecommunications operators
By Lou Grilli, Syniverse Technology Manager
This white paper: · Discusses the business and technological challenges faced by today's operators and explains how IMS can overcome those difficulties. · Provides an overview of IMS ...
Contrary to common perceptions, “software process improvement” is not synonymous with or limited to well-known branded broad-based formal initiatives which tend to involve considerable overhead expense and delay before benefits materialize, if indeed they ever do. Alternative low-overhead techniques offer considerable advantages because they are more likely to be implemented, generally provide ...
When asked to identify the No. 1 cause of network performance problems, IT organizations typically point to denial-of- service attacks, computer viruses, fiber cuts, power outages and hardware failures – the events that receive the most publicity and media coverage. However, studies by research firms such as Gartner Group and Enterprise Management Associates indicate that over two-thirds of ...
The provisioning and management of telecommunications, network and wire- less assets continue to be a challenge for companies. The expenses related to the assets are rarely managed centrally, or consistently, within companies and across departments. Studies have shown that companies of all sizes can benefit from using TEM applications or transferring the management of tele- com expenses to TEM ...
In today’s justifiable climate of concern over asset and data losses, money could be spent reactively on asset and data security solutions. The pressure for action is particularly powerful for bodies that are publicly accountable. But at Vector we believe that diligence in addressing risk can and should be accompanied with effort to achieve broader benefit from the spending of taxpayer’s or ...
The value proposition of Digital Asset Management and more importantly DAM Software as a Service (SaaS) is no longer a "leap of faith." DAM is now a "must-have" for organizations looking at gaining marketing efficiency. Market evolution aided by infrastructural and technology advancements in storage, security, bandwidth, rich internet applications and web services have created a landscape that ...
Performance Management or Real Time Reporting
Performance Management or Real Time Reporting
Performance Management (PM) offers a view of the business to C-Level executives and Managers so they have an immediate update on key business drivers. Most often CRM, ACD, WFM and ticketing system data is captured from information silos and filtered down to a web report or dashboard. This summary web ...
Rising to New Challenges in Risk Management
Abstract: The sea of change facing cable, satellite and other telecom service providers is forcing a reassessment of existing business models including a new look at risk management. At this point in time, the way organizations are structured and the overall management of customer relationships at every level has to be re-evaluated. Element Customer ...
Getting in front of your customers with the right message is one of your toughest challenges. The Marketing Management Solution is just that, a solution ...
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