Solgari Solgari provides Cloud Integrated Communications Services to business customers globally including Cloud PBX and Call Center.
Solgari IVR in the Cloud
Solgari hosted IVR application allows callers to complete virtually any job that can be performed by a live agent at a fraction of the cost. When a user...
IVR Technology Group Since 1996 IVR Technology Group have been an industry leader, providing the best in class Hosted (IVR) Interactive Voice Response. We are a custom, made to order service bureau, providing the best personal service, no...
IVR Technology
IVR – or Interactive Voice Response - automates interaction with telephone callers. IVR Technology Group has been designing developing and hosting IVR...
Voxeo Corporation Voxeo makes it easy to develop and deploy communications applications, like IVR, that improve the way companies interact with their customers.
Voxeo Prophecy Hosting
Voxeo Prophecy Hosting reduces the cost and complexity of delivering standards-driven, speech-enabled customer self-service solutions. The on-demand...
Voxeo Prophecy Platform
Voxeo Prophecy reduces the cost and complexity of delivering standards-driven, speech enabled customer self-service solutions. The platform enables inbound...
Advanced Telecom Services Advanced Telecom Services is a leading provider of interactive voice response (IVR) services, 800 numbers, 900 numbers , mobile data content, and mobile marketing solutions. Established in 1989, Advanced Telecom Services...
Interactive Voice Response
Interactive Voice Response (IVR), also known as audiotext, is the automated processing of inbound and outbound phone calls.
At Advanced Telecom Services,...
Centurion Centurion, Inc. is a privately held corporation that provides in-house solutions to help companies better serve their clients. Centurion, Inc. does not outsource, but rather provides tools for your employees to better...
Interactive Voice Response (IVR)
Think of IVR as a voice computer. Where the computer needs a keyboard for entering information, an IVR uses a touch-tone telephone keypad or the caller’s...
Voicent #1 VOIP software vendor: IVR, PBX, dialer, auto dialer, predictive dialer, crm, call center software, VoiceXML gateway. Suites for small businesses, call centers, and enterprises
The Plum Group, Inc For businesses of all sizes that demand high-performance, versatile, and scalable IVR systems and hosting, Plum Voice offers a rare combination of proprietary technology and complete professional services. We deliver IVR...
IVR Systems
All Plum IVR Systems are built on reliable carrier-grade servers, optionally configured with spare drives, spare fans, and spare power supplies. And because...
Plum IVR Hosting Suite
The Plum VoiceXML IVR Platform supports all the features required to develop IVR, telephony, and messaging application.
Mobivox MOBIVOX provides its partners and customers with innovative, voice-activated access to a host of Mobile VoIP services and applications, including world-wide calling, group communication and voice-to-text services. No...
MOBIVOX|PL
MOBIVOX|PL, seamlessly combines an optimized voice user interface, rich "in-the-cloud" contact storage, and a comprehensive, network-agnostic telephony...
AccessLine The company's hosted telecom Voice services, marketed under the "AccessLine™" brand, give companies flexible calling solutions, a simpler installation experience, and a greater range of support options than traditional...
TeleVoice Since 1986, TeleVoice systems have served the needs of hundreds of companies throughout North America. From Fortune 500 giants to small businesses, TeleVoice has delivered customized solutions that get the most out of...
Call Center Solutions
No matter the size of your call center, the demands are the same. Whether you have 10 agents or hundreds, callers expect increasingly high levels of...
Ifby Phone Ifbyphone, a leading provider of voice applications for customer interactions, helps businesses of any size enhance customer communications, improve lead conversion, and reduce customer churn. The Ifbyphone suite of...
Hosted IVR
Create automated IVR phone menus to route calls, qualify leads, process orders, and more using our interactive voice response software. Ifbyphone's Hosted...
Voice Broadcasting
Leverage Voice Broadcasting to generate leads, confirm appointments, promote events and relay vital information over the phone. You can also broadcast...
IVR Software Development IVR Software Development is a subsidiary of Vancouver based holding, Pingram Software.
Pingram Software is a privately held company located in Vancouver, British Columbia, Canada. The company specializes in CTI software...
CT Developer Studio 2
CT Developer Studio 2 is a Windows software that helps you quickly implement a professional voice response system into your business. Developing IVR...
FastIVR
Fast IVR for Cisco provides a complete Cisco environment simulation on a PC. Fast IVR for Cisco is a powerful tool for generating and evaluating TCL scripts...
Pronexus Inc. VBVoice® is the most comprehensive and flexible "IVR development toolkit" for your IVR application development and computer telephony solutions with its award-winning GUI, and seamless integration with Microsoft® Visual...
Companies are faced with a variety of challenges as they operate and expand their call centers in response to technology advances and new business demands. They see the business benefits of adding Internet or web-based contact capabilities and remote agents to their call centers. Similarly, they recognize the cost and performance advantages of focusing new investments in IP rather than ...
Traditional contact centers operate their telephony functions in a circuit-switched telephony environment, where a fixed, dedicated line is left open between caller and agent. Running alongside this, a packet-switched data network breaks up any data (e.g. a customer record to go along with the phone call), sends it in packets along many routes, and reassembles it at the destination in the right ...
Over time, many enterprises have created multiple call centers in diverse locations, either as a result of deliberate decisions to decentralize, or through mergers and acquisitions. Now such organizations are realizing that there are substantial efficiencies to be gained from operating these distributed centers as a single logical call center. Historically, this requirement has been met through ...
As telecommunications companies struggle with rogue pricing and a proliferation of competitors, a new mantra is sounding in the industry: It’s all about the customer. Here, you will learn how telecom call center decision makers can enhance customer service, reduce costs and facilitate change with CosmoCall UniverseTM, a unified IP contact center suite that includes multi-channel ACD, IVR, CTI, ...
What can mobile operators do to stem the tide of margin erosion associated with selling commodity transport services? One important solution is to provide new high-margin value-added services to mobile business users, who have unique needs that are ideally served out of the mobile network. Value-added services help to attract lucrative business users by providing these customers with solutions ...
Healthcare providers are increasingly discovering that IP contact center technology can be a critical tool for providing patients with unprecedented and cost-effective access to superior healthcare services. At the same time, contact center-based healthcare applications enable providers to extend their services to growing numbers of patients.
With the right IP contact center platform, ...
CosmoCom, Inc.'s CosmoCall Universe™ is a new generation call center platform that allows Service Providers (SPs) to offer the latest call center services in a unique, highly flexible, and profitable way. Unlike conventional call center offerings that require complex and expensive premise-based equipment, CosmoCall Universe is network-based by design and requires agents and supervisors to have ...
Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence. However, with advances in technology, Voice User Interfaces (VUI) have be- come more commonplace, and people are taking advantage of the value that these hands-free, eyes-free interfaces provide in many situations.
Creating intuitive ...
With the arrival of digital marketing channels, the landscape of marketing has changed forever regarding the way brands, publishers and virtually every other type of company reach their target consumers and audiences. The most significant change has been the advent of mobile marketing and the ability to interact with consumers via the most personal and ubiquitous device ever—the mobile phone. We ...
CCXML & the Power of Standards-Based Call Control
E X E C U T I V E B R I E F I N G S E P T 2 0 0 9
CCXML & the Power of Standards-Based Call Control
Advanced call control functionality enables companies to more efficiently and effectively communicate with customers, employees and partners. Capabilities such as conferencing, outbound calling, intelligent call routing, and call center ...
IVVR adds a multimodal dimension to the caller experience. In addition to hearing traditional IVR voice menus and announcements, a caller can see menu ...
Company descriptions and contact
information are quoted
from the company's website or other promotional information. JAZ'D is not responsible for
the accuracy
of this information. Unless specifically noted, JAZ'D is not sponsored by, affiliated with
or otherwise
connected with any of the listed companies.
