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CRM

    
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CobbleSoft International Ltd  CobbleSoft is an innovator and pioneer of web-based, self-service helpdesk and service management collaboration solutions. Established in 2002, clients encompasses small businesses to Fortune 500 and Global 2000...
 
CobbleSoft Connect COIGN Enterprise is helpdesk and service management with active data warehousing and intelligent workflow for business process management, plus full...
3Cinteractive®, LLC.  3Cinteractive® (www.3Cinteractive.com) is a mobile platform company with a strong focus on consumer engagement.
 
Mobile CRM 3Ci’s Mobile CRM solutions help you leverage the power of mobile to extend the reach of your current CRM system. Strengthen current relationships, enhance...
JDA Software Group  JDA is the world’s most comprehensive provider of innovative supply chain management and pricing excellence solutions. For nearly 30 years, JDA has empowered its customers to make optimal decisions that improve...
 
Store Operations Retailers must bring together the best people, processes and technologies in order to execute corporate strategies at the store level and provide a superior...
Netsize  Netsize - a Gemalto company - is the global leader for mobile operator micro-payment and messaging. We have more direct connections with carriers and help our customers to monetize mobile services or services linked to...
 
Certified Messaging Certified Messaging - Send & receive certified mail
 
Gemalto Netsize Guide 2013 Gemalto Netsize Guide with Industry articles
 
BusComm  CRM and ERP customization using the unbeatable Salesforce platform. Our prices are very competitive and our services cover the full spectrum of CRM and ERP requirements.
Fieldpoint Service Applications, Inc.  Fieldpoint - Service management software, field service software for telecommunications equipment providers. Integration for Microsoft Dynamics CRM, and Great Plains GP. We also provide mobile technician work orders,...
 
Alert Stratus - Field Service Field Service software for Dynamics CRM
Voicent  #1 VOIP software vendor: IVR, PBX, dialer, auto dialer, predictive dialer, crm, call center software, VoiceXML gateway. Suites for small businesses, call centers, and enterprises
 
Telephony CRM (Customer Information Managament) Voicent Telephony CRM is a customer relationship management (CRM) solution specifically designed to manage all telephone interactions with customers....
Comarch  Comarch provides software & services for communications service providers: convergent billing system, interconnect and wholesale billing, CRM and self care, network & service inventory, network planning, service assurance...
 
Comarch 3arts Comarch 3arts (Compact BSS/OSS/CRM) solution is a platform for telecommunication operators and service providers, requiring rapid introduction of novel and...
 
Comarch CRM for Telecoms CRM for Telecoms is a user-friendly system for service providers who believe that Customer Care applications supplied with billing systems no longer suffice...
 
PROMYS  CRM Quoting Order Fulfillment (Purchasing, Inventory, Invoicing) Project Management Time Sheets Expenses Customer Asset and support contract management Help Desk Customer & Subcontractor self service Portal
 
PROMYS PSA Software with integrated Quoting
Maximizer Software Inc.  Maximizer Software delivers Customer Relationship Management (CRM) software and professional services to meet the needs, budgets and access requirements of entrepreneurs, small and medium businesses and divisions of large...
 
Contact Management Entrepreneur or small business owner, contact management software enables you to succeed by effectively managing your time, customers, and sales. As an...
 
Mobile CRM Equipping your staff with mobile CRM software gives you the edge over your competitors with access to accounts, sales deals, service cases, and schedules...
 
Oncontact  Oncontact Software is a leading provider of customer relationship management (CRM) solutions for mid-market companies. Oncontact is dedicated to providing mid-market companies with easy-to-use, quick to implement,...
 
Customer Service Customer Service will help win more clients over and keep them.Smart companies realize that the customer relationship is actually just getting started...
 
Hosted CRM The most comprehensive mid-market CRM software solution is available as both a hosted or on-premise solution. Oncontact Hosted CRM, is an innovative CRM...
 
CDC Software  CDC Software (NASDAQ: CDCS), The Customer-Driven Company™, is a provider of enterprise software applications and services designed to help organizations deliver a superior customer experience while increasing efficiencies...
 
CDC Front Office Taking care of your customers is essential to success. Your customers today expect more from you than ever before in terms of breadth of products and...
 
Pivotal CRM Pivotal CRM
icomplete.com  To learn more about our service go to www.icomplete.com (Customer / Prospect Database CRM, Group Calendars, Task Management, SMS Reminders etc.) www.icomplete.com New mobile...
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CRM - Product Reviews

Stratecast report highlights Comarch field-service management
Valerie Coffey, Online Industry Editor

Stratecast, a division of analyst firm Frost & Sullivan, has published a report called “Workforce Management (WFM) Strategies for Changing Markets and Challenging Economics,” highlighting the benefits of Comarch’s Field Service Management software.

The report discusses the driving need to deliver sophisticated IT services faster and the colossal cost pressures of managing a field force (usually employees deployed in the field)… Read More

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CRM Research Library

A Natural Evolution of a Traditional Process
CobbleSoft International Ltd
With the accessibility offered by web technology, organizations are increasingly turning to augment customer and helpdesk support with web-based solutions.
 
Improving the Health of Hispanics Using Mobile Technology
3Cinteractive®, LLC.
This white paper is presented by HolaDoctor and 3Cinteractive. In this paper, we review the promise and potential of mobile-based technologies for overcoming barriers to accessing healthcare and improving the health of U.S. Hispanics. We start by providing a description of the U.S. Hispanic population, both in terms of their tremendous population and economic growth, as well as the ...
 
Netsize Mobile Marketing Survey 2009 Whitepaper
Netsize
The latest Netsize report “Mobile Marketing Survey 2009 ‐ Can companies and brands rise to challenge and cash in on the mobile marketing opportunity?”, based on an online survey of 220+ executives and influencers, identifies the chief drivers and obstacles for Mobile Marketing and highlights the exciting business opportunities ahead for companies that use what appears to be a slow period to ...
 
Marketing to the Masses with On-Demand CRM
Tata Communications Ltd.
Marketers are facing a more challenging environment than ever. Not only has the number of campaigns and general marketing activities increased inside most organizations, but these activities are growing in complexity. Multi-channel marketing has become a given, but managing a high volume of cross-channel campaigns can be difficult without the proper tools. On-Demand CRM has designed its marketing ...
 
17 Rules of the Road for Choosing a CRM System
Sage Software
When it comes to choosing the right customer relationship management (CRM) system for your business, it’s important to understand all the benefits of an integrated CRM system before beginning your selection process. When you launch a CRM implementation, your choices can impact nearly everyone in your company. That’s why we’ve created this booklet. These 17 “rules of the road” for CRM were ...
 

CRM Video

America’s Most Promising Company On A Sales Meeting Gone Wrong (Forbes) 3Cinteractive®, LLC.
 
Lost Sales Opportunities b/t CRM & ERP Cincom Systems, Inc
 
CRM 3Cinteractive®, LLC. Communications

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