Telephony
Research Library
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Rivermine Inc.
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The average Fortune 500 Company reports that telecommunications and related network services are a top-line item expenses accounting for 3.6% of their reve- nue. Our survey respondents had an average of $30 million in annual telecom ex- penses ranging from $250 million to $450 thousand. Some challenges in managing these expenses include decentralized spending, continually changing inventory, ...
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Vocalocity
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You’re what we would call a Micro Business – under 20 employees, probably not using a PBX telephony system (Private Branch Exchange), and you may have multiple locations. If you do, it’s likely that you have different phone systems at each location and there is no integration across them.
You’ve probably started hearing about VoIP – Voice over Internet Protocol - and are wondering if this might ...
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Teltronics, Inc.
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Voice over IP (VoIP) systems can suffer from significant call quality and performance management problems. Network managers and others need to understand basic call quality measurement techniques, so that they can successfully monitor, manage and diagnose these problems.
This white paper describes commonly used call quality measurement methods, explains the metrics in practical terms and ...
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OrecX
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Voice over IP (VoIP) will become the dominant means of transmitting telephony conversations in the coming years. This move from traditional circuit-switched to packet-switched technology will have a significant impact on the systems used to record communications.
This white paper discusses and explains recording of Voice over IP (VoIP) telephony traffic. How can a company deploy VoIP ...
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Rivermine Inc.
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Aberdeen Group found 73% of enterprises surveyed are implementing or have programs for wireless expense management. These programs address escalating spending with carriers and rising support costs for wireless mobility. The findings from this report are drawn from a survey of 221 organizations. Ninety percent of survey respondents plan for increases in use of smart devices. These devices allow ...
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