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Managed Services
Research Library
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Amdocs
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This white paper addresses how, in today's transforming environment, outsourcing is emerging as a strategic tool for service providers to transform their businesses to gain cost-to-serve, time-to-leadership and customer-experience advantages.
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IBM
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IBM Global Technology Services December 2007
Security Event and Log Management Service:
Comprehensive, Cost-effective Approach to Enhance Network Security and Security Data Management
Security Event and Log Management Service Page 2
2 Executive Summary 2 Security Event and Log Management (Re-)Defined 4 The Need for Security Event and Log Management 5 Managed Security Event and Log Management ...
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IBM
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Protection on demand: information security that works for you—instead of putting you to work.
Protection on demand: information security that works for you—instead of putting you to work. Page 2
2 Introduction 4 Every business needs security 4 What is protection on demand? 7 Protection on demand offers flexibility 8 Protection on demand improves responsiveness 9 Protection on demand enhances ...
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Kinetech Voice Technologies
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Managed Business Communications Services- The real “Killer APP” for the Small Business.
By Tom Cerabona President/ CEO Kinetech Voice Technologies
Managed Business Communications Service, or MBCS, is a new paradigm born out of several concepts that have gained traction over the past several years. One is the “SAAS” or “software as a service” movement, which has become very successful with Small ...
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Teltronics, Inc.
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Voice over IP (VoIP) systems can suffer from significant call quality and performance management problems. Network managers and others need to understand basic call quality measurement techniques, so that they can successfully monitor, manage and diagnose these problems.
This white paper describes commonly used call quality measurement methods, explains the metrics in practical terms and ...
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