Business Communications

Business Communications Research Library

Load Test Results for High End Asterisk Server
Xorcom
This document pertains to high end Asterisk-based IP-PBX telephony configurations. The load test results, which reflect months of optimization efforts and repeated testing, provide factual evidence of the capacity of different configurations of the IP-PBX to handle telephony traffic with various codecs and echo cancellation tail sizes. In a recent Webinar, which was recorded and is available for ...
 
Solving the Firewall/NAT Traversal Issue of SIP:  Who Should Control Your Security Infrastructure?
Ingate Systems
Session Initiation Protocol (SIP) represents the third wave of Internet usage after SMTP (email) and HTTP (Web). Developed by the Internet Engineering Task Force (IETF), SIP has today become the signaling protocol of choice for establishing realtime communications, including Voice over IP (VoIP) calls. Research suggests that SIP is the VoIP protocol that has replaced H.323 and MGCP and that, for ...
 
IP Technology Enables Outsourced, Cosourced And Insourced Customer Service
CosmoCom, Inc.
Modern, state-of-the-art, IP-based customer contact solutions, such as CosmoCall Universe, afford the owner many advantages over traditional, circuit-switched telephony systems. This white paper details new areas of business made available to Outsourced Service Providers by the adoption of IP-based, multimedia customer contact technology. An explanation of existing scenario and their pros and ...
 
How to Transition Painlessly from PBX to IP-PBX
Xorcom
Many organizations are reluctant to replace their existing PBX because switching to an IP-PBX can be an expensive endeavor. The gradual approach described below provides an excellent conversion strategy with a controlled budget.
 
The Ingate SIParator:  Solving the firewall/NAT traversal issue of SIP
Ingate Systems
The SIParator is a firewall which can be installed either in the DMZ of an existing firewall, or as a standalone entry point into the LAN. The SIParator's primary function is to resolve the NAT and firewall traversal problem encountered when SIP-based communications are added to the network. The SIParator is designed to first apply strict SIP parser policies to the signaling to verify that the ...
 

Business Communications Video

Live Demo of Xorcom's Asterisk-based PBX Redundancy Solution Xorcom This is a live demo of TwinStar™, recent winner of the "Best of Show" award for On-Site Product Launch at the IT Expo, which enables an Asterisk based ...
 
Contact Center Mobility with CosmoGo CosmoCom, Inc. CosmoGo™, is a new Smartphone technology from CosmoCom that extends the benefits of contact center technology to the expanding and increasingly important ...
 
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