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Communications
Research Library
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Transverse
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According to a 2010 study conducted by Telesperience, the number one customer management issue for communications service providers (CSP) is lack of customer management consistency across channels. The Telesperience research further indicates that “82% of CSPs surveyed reported that a suboptimal customer experience was driving up churn rates and operational costs, while affecting competitive ...
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Vocalocity
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You’re what we would call a Micro Business – under 20 employees, probably not using a PBX telephony system (Private Branch Exchange), and you may have multiple locations. If you do, it’s likely that you have different phone systems at each location and there is no integration across them.
You’ve probably started hearing about VoIP – Voice over Internet Protocol - and are wondering if this might ...
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Black Box Network Services
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Your company, like many others, has a sizable investment in computer networks: hardware, software, and customer-related information. You also have a significant investment in the people and processes that support the mission-critical applications you depend on daily to run your business. But one electrical anomaly, one good zap to your network, can sideline this entire segment of your company's ...
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Berkeley Varitronics Systems
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The CDMA system place new demands on component manufacturers, test equipment, and measurement techniques. Requirements for suppression of Adjacent Channel Power (ACP) have become more stringent than those required by the older analog systems. GSM systems, IS-54 or IS-136, use constant modulation envelope formats, and the digital TDMA and CDMA standards in North America use quadrature phase-shift ...
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AirTight Networks
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Review of Detection, Classification, and Prevention Techniques for Wireless Intrusion Prevention Systems
This paper is designed to provide the reader with information on multiple security threats to enterprise networks from WLANs and various detection, classification, and prevention techniques used by Wireless Intrusion Detection/Prevention System (WIDS/WIPS) vendors. This paper focuses on ...
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