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Communications
Research Library
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Transverse
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According to a 2010 study conducted by Telesperience, the number one customer management issue for communications service providers (CSP) is lack of customer management consistency across channels. The Telesperience research further indicates that “82% of CSPs surveyed reported that a suboptimal customer experience was driving up churn rates and operational costs, while affecting competitive ...
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Black Box Network Services
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On the surface, digital signage might seem like simplicity itself. But dynamic signage in the business environment is exponentially more complicated for a number of reasons.
Learn how you can use digital signage to boost sales and improve communications within your business or institution. The white paper covers who benefits from digital signage, the business models and cases for it, and how ...
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KORE Telematics
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“Our customers report they are getting the exact remote data they require on time, every time.”
“Out of sight, out of mind” is not an option for today's railroads. Increasingly precious cargo, combined with a strong need to increase efficiency and mitigate risk, requires that rail companies know what is happening, when, and to which of their trains, along every mile of track — all in real time.
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Toshiba Telecommunications Systems Division
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April 25, 2007 Telecom White Paper Presented By: Toshiba Telecommunications Systems Division www.telecom.toshiba.com
Overview: Unified Messaging (UM) is an application that collects and displays a user's daily messages, e.g. voice, fax, email, etc. in one store, or location. This paper highlights Toshiba's Stratagy Enterprise Server (ES) and the product's competitive advantages.
Audience: IT ...
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Technology Business Research (TBR)
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Throughout the economic downturn of 2008 and 2009, which dramatically impacted IT service spending, the Business Intelligence (BI) market remained a bright spot. In fact, many vendors experienced double-digit or even triple-digit growth of BI-related services in 2009, while experiencing revenue declines through the remainder of their portfolios.
Challenging economic times have created the need ...
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