When you install a wireless network, how do you ensure that your signal will get to where it’s going?
This white paper provides an overview of factors that affect wireless transmission. Find out how to calculate the power of a wireless signal, the importance of using the correct antenna, why obstacles in a wireless signal’s path are bad news, and more about wireless reception.
Whether you’re ...
You’re what we would call a Micro Business – under 20 employees, probably not using a PBX telephony system (Private Branch Exchange), and you may have multiple locations. If you do, it’s likely that you have different phone systems at each location and there is no integration across them.
You’ve probably started hearing about VoIP – Voice over Internet Protocol - and are wondering if this might ...
Review of Detection, Classification, and Prevention Techniques for Wireless Intrusion Prevention Systems
This paper is designed to provide the reader with information on multiple security threats to enterprise networks from WLANs and various detection, classification, and prevention techniques used by Wireless Intrusion Detection/Prevention System (WIDS/WIPS) vendors. This paper focuses on ...
Traditionally, Public Safety applications relied on voice for incident reporting and response. Technology has accelerated since then and today, the rapid evolution of the communication infrastructure and end device technologies have enabled High-Definition video surveillance systems for active crime prevention and superior incident management. This evolution demands the need for scalable high ...
Voice over IP (VoIP) will become the dominant means of transmitting telephony conversations in the coming years. This move from traditional circuit-switched to packet-switched technology will have a significant impact on the systems used to record communications.
This white paper discusses and explains recording of Voice over IP (VoIP) telephony traffic. How can a company deploy VoIP ...
According to a 2010 study conducted by Telesperience, the number one customer management issue for communications service providers (CSP) is lack of customer management consistency across channels. The Telesperience research further indicates that “82% of CSPs surveyed reported that a suboptimal customer experience was driving up churn rates and operational costs, while affecting competitive ...
The technology that has enabled large call centers for airlines, banks and governmental agencies is rapidly becoming available to the Small-to-Medium Business (SMB). Prices have dropped dramatically. The skills needed to operate a call center have become simplified and no longer require full-time specialists. This telecom white paper is directed to the owners and managers of SMBs who are ...
As organizations better refine their product and service development processes, they increasingly turn their attention to what occurs at the front end. The old adage “garbage in, garbage out” is so true in product development. Getting better ideas and then taking them through an efficient and effective process can only improve the outputs and outcomes of the entire product or service development ...
“We were able to pass along the airtime savings to our customers while providing them with reliable data connectivity to their remote cameras 24/7.” Junior Sanders, President for Active Hunting
In the hunting community, hunters commonly set up automatic cameras with movement sensor to monitor game activity and trail traffic over a period of time at a specific site to gauge visitation frequency. ...
This video demonstrates how the ServReach family of KVM-over-IP products can be used to build a virtual data center with a single point of entry for every ...
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