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Communications
Research Library
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Transverse
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According to a 2010 study conducted by Telesperience, the number one customer management issue for communications service providers (CSP) is lack of customer management consistency across channels. The Telesperience research further indicates that “82% of CSPs surveyed reported that a suboptimal customer experience was driving up churn rates and operational costs, while affecting competitive ...
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Toshiba Telecommunications Systems Division
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SIP trunks are setting the stage for an all-IP environment where business communications can be dynamic, blended, multimedia, mobile, efficient and intuitive. Forward-thinking businesses have been quick to take advantage. Others are held back by concerns that have been mitigated or eliminated by technology advances and changing market conditions.
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AirTight Networks
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In July 2009, the PCI security council issued the “PCI DSS Wireless Guideline” that clarified wireless data security requirements for PCI compliance, provided guidance on implementing secure wireless LANs and outlined methods for protecting against unauthorized wireless devices. Even "no Wi-Fi" organizations are subject to these requirements!
This white paper helps organizations understand how ...
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APQC
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Over the past decade, seven best practices studies in the arena of HR development have documented the growing professionalism of corporate efforts in leadership development. In APQC's most recent study, we found fewer new concepts and tools but much more alignment and consistent use of the basics than we saw in previous projects. The distinctive quality of our best‐practice partners was more in ...
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Patton Electronics
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SIP Trunking: IP Telephony for the Enterprise
Copyright Copyright © 2009, Patton Electronics Company.
All rights reserved.
SIP, the acronym stands for Session Initiation Protocol, has emerged as the universal standard for Voice-over-Internet Protocol (VoIP) services. As with its predecessors (HTTP for web browsing or SMTP for email), SIP enables users to engage in integrated ...
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